First find out whom do you want to email the company file and why?

Unless it is not necessary, don't email your company file as it contains all your data.

If you are taking backup for yourself, then simply click on Company name > Backup company on Email and you will get your company backup file on the email id which is mentioned under Company Settings.

If you are sending your file to us then simply take a backup on mail and then forward the same at support@bookkeeperapp.net.

While sending us company file, make sure to send us from the same email id which is present in your company file. Else, we won't be able to check it.

If you are mailing us company file, it will be used for checking your issue, once you confirm us that issue has been resolved, your company file will be permanently deleted. We don't store any company file with us.

For Book Keeper Windows:

By default Book Keeper database file is saved on Desktop you can copy that file in any external drive or you can attach it on email.

To take backup on email:

a. Findout where is your company file. If you don't know where is your company file, check this article: How To Locate Company file | Where Is My Company File? | Book Keeper Windows Company File

b. Once you have located your company file, just open your email/gmail and write email id in TO and attach your company file.

You can also check this video:
https://www.youtube.com/watch?v=mm2xktOqydE

For Book Keeper iOS:

Exit your Company. You will see list of companies > Left swipe on company name > More > Backup on email, write email id in TO field and send it.

For more details you can refer to below video link

https://www.youtube.com/watch?v=8M511rVMmjU

For Book Keeper Android:

For Android, Click on three lines on top left corner in your company file

> then click on Add/Change company
It will open new screen, Click three dots against company name on home screen > Backup company > Email

Follow the below steps to generate E-Way Bill in Book Keeper:

BK Android or BK iOS:
1. Go to Transactions > Invoice > View. Select a particular invoice and click on 'Update e-Way Bill'
2. Enter the number and Save. This number appears on the invoice then.

Generation of e-Way Bill from Android/iOS will come soon.

 Book Keeper Windows:

Step1: Go to Transactions > Invoice > View. Select a particular invoice and click on 'e-Way Bill'

Step2: Fill in Transporter Details and Pincode in the form. If State and GSTIN are not coming, you need to edit customer details or company details or place of supply and fill in the required details.

Step3: Press Generate JSON, it will generate a JSON file and save it on your Desktop.

Step4: Open E-Way Bill website > in the left side menu > e-Waybill > Generate Bulk > upload JSON file which has been created on Desktop.

Step5: Upload the file and click generate.

Step6: Click Generate

Step7: A 12-digit number will be generated.

Step8: Copy this 12-digit number in the E-way bill column and save.

How to generate Automatic E-waybill from Bookkeeper: 

Step1: Visit on E-Way bill website: https://docs.ewaybillgst.gov.in/

Step2: Login to the E-Way bill portal with your E-way bill credentials.

Step3: Go to Registration > For GSP > Click on “Send OTP”.

Step4: You will get the OTP on your registered contact no. > Enter OTP > Click on verify.

Step5: Click on Add/New                                                                                               

• Select GSP name – Adaequare info private limited
• Select User name (Minimum 3 characters)
• Select a password (Minimum 12 characters)
• Click on the “Add” button

Note: Remember that User ID & Password.

Follow the below steps to generate an auto E-Way Bill in Book Keeper:

Bookkeeper Windows:

Step6: Go to Transactions > Invoice > View. Select a particular invoice and click on 'E-Way Bill

Step7:  Fill in the required information like Distance in (KM) & Vehicle no.

Step8: Click on “Auto Generate E-Way Bill”.

Step9: Mention Login ID & password of E-Way bill portal.

Step10: “Press “Enter: Login”.

You will get the E-Way no. automatically in a column of E-Way bill no.

Step11: Click on “save”.

Step12: You can view the invoice, e-Way bill no. will show on the invoice.

Step13: If you want to take a print of the E-Way bill then click on “Print E-Way Bill”

Video tutorial:
https://youtu.be/vE298QNLYiE

Generate Eway bill from Android devices is also available for Gold plan users.

Just simply Go to View all Transactions > click on 3 dots > Eway bill > click on settings icon to enter username and password. After that click on generate eway bill.

Book Keeper mobile (Android, iOS) allows you to track the location of your user/sales person. You can check from where your user has made the transaction.

You can follow below steps to enable Location Feature in Book Keeper.

1. Go to Settings > Transaction Settings > Enable location tracking of transaction?

Make sure you click on Allow when it asks you for location access, refer to below screenshot.

2. Make sure that GPS/location setting of the mobile is turned on.

3. Whenever a transaction is saved, GPS coordinates of the current location are also saved.

4. To track location, open Day Book Report. Enable 'Display Location' option given at top (Windows) or Settings button (Android, iOS)

Refer to below screenshot for details.

Now you will get a new column in report which will show you Location, you can click on that and it will take you to map and will show you location details, refer to below image.

 If you want to see location of all the transaction at the same time then you can click on 'Show all on Map' 

You can click on the red dot and it will show you details of the transaction.

In this article you will be able to get to know how to view and detailed description of Reports like Ledger report, Aged Receivable report and Outstanding report.

1. General Ledger

Account Statement/ Ledger is a detailed report for all transactions posted to each account and for every transaction there is a Credit and Debit account so it lists them all up.

The report is based on the table general ledger entry and can be filtered by many pre-defined filters like Accounts, Party details, Item Details and Period etc. This helps you to get a full update for all entries posted in a period against any account or any account group. You can also check the Opening balances as well as closing balances your account as well as account group like Sundry Debtors.

Go to Reports > Account Statement/Ledger > Display

2. Aged Receivable

This report helps you to track the outstanding amount of Customers and Suppliers as on the current date. It also provides ageing analysis i.e. a break-up of outstanding amount based on the period for which the amount is outstanding.

Go to Reports > Aged Receivable > Display.

1. Outstanding Amount

Go to Reports > Outstanding Report > Display

This report will show the current outstanding balances as per the vouchers number.

You can apply a filter on customer’s name and account group.

 you have lost some transactions or your company file has gone corrupt, DON'T PANIC. This is a very rare situation which happens due to slow internet connection. You can easily recover your company file.

Here are various options to recover your data:

Recovery Procedure On Dropbox

(if company is syncing via Dropbox and file is corrupt or not opening):

1. Open Dropbox.com on PC/Laptop
2. Go to Apps folder > Book Keeper App folder
3. Find your company file > Click on it and choose > More > Version History
4. Find that file of yesterday which has maximum size and click restore against it.  (KINDLY DO THIS STEP CAREFULLY)
5. Now open Book Keeper and verify your data.

Recovery Procedure On Dropbox

(if company file is missing or deleted):

1. Open Dropbox.com on PC/Laptop
2. On left side, click on Deleted Files
3. If you can see some file related to your company, example: your company name.db
4. Restore that file  (check on your company file, and click Restore)
5. Restore all files related to your company
6. Now open Book Keeper in Windows and try to open these files via Open Company button
7. If you find the one file which has all your data, keep that file and you can delete rest all files

Recovery Procedure On Android:

1. Open bookkeeper app> click on download sign> restore data, go to SD card/Internal memory of admin Android device
2. goto Book Keeper folder > Auto Backup folder > it will have 10 backup of your company file, example:
    company_1.db_bookkeeper_backup
    company_2.db_bookkeeper_backup
    company_3.db_bookkeeper_backup
3. Find that file of yesterday which has maximum size and click restore against it.  (KINDLY DO THIS STEP CAREFULLY)
4. Now open Book Keeper and verify your data.

Recovery Procedure On iOS:

1. Open Demo Traders > Settings > Auto Backup
2. It will have 10 backup of your company file, example:
    company_1.db_bookkeeper_backup
    company_2.db_bookkeeper_backup
    company_3.db_bookkeeper_backup
3. Find that file of yesterday which has maximum size and click restore against it.  (KINDLY DO THIS STEP CAREFULLY)
4. Now open Book Keeper and verify your data.

Recovery Procedure On Windows:

* Open My Document in your computer > BookKeeperApp > Backup folder
* It has all your backup files, named as companyname_date_time.db_BookKeeper_Backup
ex:   abc_10_11_2016_07_45.db_BookKeeper_Backup
* Find your file carefully depending on date/time of file and size of file. 
Suppose you worked last around 7 PM, so search for file around 7 PM and of maximum size.
* Once you have got your file, copy this file to Desktop, verify your data
* then you can sync this or use in other device

If all of above method fails, then you need to restore from your backups you have taken manually.

If you go to All Accounts, it shows Profit & Loss account but values in this account will be reflected only if you have transferred some profit to capital or withdrawn some profit etc.

It doesn't show the actual/current profit of the company.

If you wish to see the actual profit of the company, go to Reports > Profit & Loss report.

If you are using old Windows, it will ask you to install .NET framework first.
Just click yes and download it first. Then run Book Keeper Windows setup.

Microsoft .NET is required for Book Keeper Windows. Microsoft .NET is preinstalled in latest version of Windows, if it is not installed, you can download it from Microsoft website. Download link for .NET framework: https://www.microsoft.com/en-in/download/confirmation.aspx?id=42642

If it shows some error 2908 or HResult 0xc8000222 while installing .NET

Kindly check this video and follow the steps.
https://youtu.be/WejR1f09YMM

Video tutorial for how to install Book Keeper Windows: https://www.youtube.com/watch?v=aCPjnGo7c9s

If you are selling goods out of India, it will come under Export category,
there can be two cases: Export Exempt or Export Taxable

In both the cases, you need to select Interstate.

In case of Export Exempt, no tax account will be selected.

In case of Export Taxable, you need to select IGST tax account.

Select Country while making Customer

Export Exempt:

1. Select Export Exempt while making sales voucher, Interstate option will be selected and you won't be able to apply any tax.

At the time of saving voucher, it will ask you shipping details. Enter required details

2. It will reflect in GSTR3B and GSTR1

Export Taxable:

1. Select Export Taxable while making sales voucher, Interstate option will be selected. Select your customer, don't fill place of supply. Select item and apply tax. After saving voucher, it will prompt for shipping details, fill in required details.

2. It will be reflected in GSTR3B and GSTR1

For creating job work entries, follow below steps:

You can enable invoice types on Settings > Template Settings > Header > Enable Invoice Type
There will two invoice headings here. One should be 'Tax Invoice'. Second should be 'Job Work'
(If you have enabled Single series from Settings > transactions Settings > Voucher series or your company file is on BKWeb then the voucher series will remain same. There is no such option to change the series for both the header)

Now, while creating the invoice, you will see an option of changing invoice type, switch to Job Work, change invoice number as per your own requirement.
After saving this job work, your inventory will get reduced.

After job work completed and inventory is back, create a Credit Note or Sales Return transaction to increase your inventory.

Book Keeper comes with FREE License Transfer, that means you can change your device as many times as you want.

To change your device, kindly follow these steps:

1. Take backup from your old device. Backup on gmail and SD-Card.

2. Download Book Keeper on new device, restore your backup and verify everything is in place. If your company is on Dropbox, then just link Dropbox on your new device and company will appear automatically.

3. To transfer license, just login on website: http://bookkeeperapp.net/log-me-in/

   Click on Welcome option available on top right side > Under My Devices, logout your old device.
    Then on New Device, open Book Keeper > Settings > Subscription Login with your email id and password.

Here’s video tutorial for your help:
https://www.youtube.com/watch?v=IQaGIgNFZAM

In case you forgot your password, reset it here:
https://bookkeeperapp.net/forgot-password/

Do let us know, if you face some issue or need some help.

Kindly note, if you are moving to different platform like from Android to iOS or from Windows to Android or iOS or vice versa, some features may be different or not available.

In most of the retail stores, there is always salesperson or salesman and owners usually want to track sales by salesperson, so that they can find out their targets, who has met the target and provide them incentives.

In Book Keeper, you need to go to Settings > Template Settings > Header and enable Salesperson.

Now salesperson field will appear while creating invoice.

Once you have started creating sales, you can track sales in Sales Register report and filter by salesperson.

For any queries you can reach us at +91 9999176746.

Usually at the end of financial year, there is requirement to transfer profit/loss to capital or withdrawing of profit.

For that you can go to Transactions > Journal > Create

Debit: Profit/Loss A/c
Credit: Capital

Book Keeper Windows supports POS feature through which you can do a little fast billing and it can save a lot of time while creating an invoice.

All you need is to:

Go to Settings > Transaction Settings > POS Settings > Enable POS system.

Under POS, we have many Settings through which the work can be smooth and swift such as,

• Enter items first while making invoice
• Increase Quantity while adding same item
• Display Cash tender
• Print Invoice After Voucher entry
• Enable Quick receipt

Here is the video for Quick receipt feature how does it works in Book keeper:

https://www.youtube.com/watch?v=0pHLEFFGxos

• View invoice after Voucher entry

You can enable/disable as per your convenience.

Here's video tutorial for your reference: https://www.youtube.com/watch?v=tpVqugcuGTI

You can Even take out the print from any printer as All the printers are supported by Book keeper software. Below are the two videos how you can print via Thermal Printer as well as A4/A5 print.

• https://www.youtube.com/watch?v=E4-MQGHx_O0
• https://www.youtube.com/watch?v=jFETXc_FmOY

Free quantity is actually the difference between the actual quantity and the billed quantity. Free Quantities are given for free so it is not included in billing/accounting, however, it makes changes in-stock inventory. 

It is a type of discount that sellers may provide to their customers. This is in case they want to sell a few items to their customers for free under some schemes or offers.

To apply Free Quantity on Items in Bookkeeper refer to the following steps:

1. Go to Template settings > Item table > Enable free Qty 
2. Go to Transaction settings> POS > Disable increase Qty while adding the same item 
3. Go to Transactions > Invoice > Create
4. While creating an invoice, select items which you are selling for free. Once you have selected an item, enter the quantity which you have given to your customer for free and set the rate as 0.  
5. For further reference, you can edit the item description to include a narration that these items were sold for free. 

After doing the above steps, your quantity will get reduced without having any effect on rates.

In Bookkeeper, we can import all data from excel however there are some specific formats for ledgers and transactions.

Import item/services from Excel

Go on Dashboard > Tools > Import item/services from Excel

There are 3 steps to import Items/Services:-

1. Select Inventory Items/services.

­­­­­Download the sample excel file from the below link to import new items.

If you want to update the existing items then you can download existing items in excel and then update them.

Fill data in according to the fields given in the sample excel file and save it.

1. Browse the excel file and open it to import it.

If you are updating the existing items then you need to click on Update Existing Items.

If you are importing new items then you need to click on Ignore Existing Items.

1. Click on Start Import

Then you can check the imported items and services.

Import Customers/Suppliers from Excel

Go on Dashboard > Tools > Import Customers/Suppliers from Excel

There are 3 steps to import Customers/Suppliers:-

1. Select Customer/Supplier/Other Accounts/Employee (For Payrolls).

Download the sample excel file from the link enclosed just below the Import type option to import Customers or Suppliers. Fill data in according to the fields given in the sample excel file and save it.

1. Browse the excel file and then open it.
2. Click on Start Import.

Then you can check the imported data of customers and suppliers.

Import Transactions from Excel

Go on Dashboard > Tools > Import Transaction from Excel.

Here you will get the option to import any kind of transaction shown in the dropdown list in the image.

There are 3 steps to import Transactions:

1. Select Import Type

Download the sample excel file from the link enclosed just below the Import type option to import the transaction. Fill data in according to the fields given in the sample excel file and save it.

1. Browse the excel file and then open it.
2. Click on Start Import.

Then you can check the imported transactions.

You can also refer to the videos tutorial links to import data into Bookkeeper:

Book Keeper Android:

Import Accounts/Items From Excel: https://www.youtube.com/watch?v=XynoFtInPXk

Book Keeper Windows:

Import Customer/Supplier From Excel: https://www.youtube.com/watch?v=d5mDvWwgLiU

Import Items From Excel: https://www.youtube.com/watch?v=sgg_GOGOxEk

Import Transactions From Excel: https://www.youtube.com/watch?v=sx85uv8gIF0

Import Employees from Excel: https://youtu.be/2TOrQ8b4rn4

Import other Accounts from Excel: https://youtu.be/C96HjIpZ-OQ

Sometimes it is possible that Gross/Net Profit shown in Profit and Loss Statement report is not matching with Gross Profit in Sales Register. There can be several reasons for this:

Sales Register shows you the details of Invoices. It displays Gross Profit in a new column as below: Gross Profit of an invoice = Sale Price of items - Cost of items* * This cost of your Inventory Items is computed on the basis of Purchase vouchers entered for that Item or the Initial cost specified for Opening Stock & the valuation method selected (AVCO or FIFO)

Gross Profit in Sales Register considers only the cost of Inventory Item while computing profit and does not take any other business expenses incurred.

Profit and Loss Statement

Here Gross Profit = Total Sales - COGS* - Direct Expenses + Direct Income + Debit Note - Credit Note

* COGS = Opening Inventory + Purchases - Closing Inventory

Net Profit = Gross Profit - Indirect Expenses + Indirect Income

In Profit and Loss statement, various Direct/Indirect Expenses/Incomes are considered before arriving at Gross/Net Profit figure. But this is not the case in Sales Register. Therefore it is likely that the two reports show you different values for Gross Profit.

Similarly, inventory item details reports shows you the profit for every item. So, it measures profit from different angle. In short, all 3 reports may show you different profits and their use is to find out profit from every aspect.

Follow below steps to import masters from Busy to Book Keeper Windows:

1. Open Busy on your Desktop

2. Go to Administration > Data Export/Import > Data Export/Import (XML) > Export Data > Masters

3. A new window will open, choose Account or Item or both and click Export, save it to Desktop

4. Open Book Keeper Windows > Tools > Import Data From Busy > Select that file which was saved in step-3 and click Start Import.

Here's video tutorial for your reference: https://youtu.be/5m_bUCd4pNs

For importing sale/purchase transactions from Busy, your data must be in Excel format and the Excel configuration must be in the format as required by Book Keeper. Follow below steps:

1. Download the sample format of Sale transaction from Book Keeper with below steps:

Tools >  Import Transactions from Excel > Download Sample Excel File

A sample file will be downloaded on Desktop (import_sales.xls). You need to copy transaction data from Busy to this Excel file. Below is the sample format:

2. How to configure columns in BUSY for exporting sales transactions?

Follow the below steps to configure columns:

Transactions > Sales > List > Screen > Open the report

In above report, you need to add custom columns to make it compatible for importing in Book  Keeper. Click on custom column at top right for adding additional fields. Below screen appears:

Give format name as ‘ABC’. This needs to be done only once.

Click on Add New Col. It will ask for Heading, Position, Data Type, Alignment, No. of Chars, Show Total etc. You need to fill these values for 12 new columns as per below table:

New Column 1

New Column 2

New Column 3

New Column 4

New Column 5

New Column 6

New Column 7

New Column 8

New Column 9

New Column 10

New Column 11

New Column 12

Heading

Sales

Total Invoice Value

Narration/Remarks

Buyer Name

Buyer Name

Buyer Address

Sales Person Name

Local / Interstate

Place of Supply

Item Description

Discount Percentage

Tax Account Name

Position

Last Column

Add After U1

Add After U2

Add After U3

Add After U4

Add After U5

Add After U6

Add After U7

Add After U8

Add After U9

Add After U10

Add After U11

Date Type

Text

Numeric

Text

Text

Text

Text

Text

Text

Text

Text

Text 

Text 

Alignment

Left

Right

Left

Left

Left

Left

Left

Left

Left

Left

Left

Left

No. of Chars

10

16

40

40

12

10

40

16

15

40

10

20

Max Decimal

-

2

-

-

-

-

-

-

-

-

-

-

Show Total

-

Y

-

-

-

-

-

-

-

-

-

-

Show 0 As blank

-

Y

-

-

-

-

-

-

-

-

-

-

Field Value Details

Data Field

Data Field

Data Field

Data Field

Data Field

Data Field 

Data Field 

Data Field

Data Field 

Data Field

Data Field 

Data Field

Category

Inventory Voucher (Header)

Inventory Voucher (Header)

Inventory Voucher (Header)

Inventory Voucher (Header)

Inventory Voucher (Header)

Inventory Voucher (Header)

Inventory Voucher (Header)

Inventory Voucher (Header)

Inventory Voucher (Header)

Inventory Voucher (Body)

Inventory Voucher (Body)

Inventory Voucher (Body)

Field Name

VCH_TYPE_LONG_NAME

AMOUNT_GRAND-TOTAL

NARRATION 

BILLED_PARTY-NAME

BILLED_PARTY_MOBILE_NO

BILLED_PARTY_STATE

BROKER_NAME

SALE/PURC_TYPE

PLACE_OF_SUPPLY

ITEM_DESC1

DISCOUNT_PERCENT

GST_PERCENT

3. Save the above option and then click on Export button to export all transactions with additional columns to an Excel file. Below Excel file is generated:

4. We need to map the above generated Excel file as per columns in Book Keeper Excel sheet. Follow below steps:

• Date format should be TEXT format i.e. 2018-06-08. You can change date in Excel Sheet.
• Invoice No. should be continuous in every row. So copy invoice numbers when you have multiple items in a single invoice.
• You can remove Units column
• In Busy, Local and Central transaction shows with L/GST and I/GST but in Book Keeper, Local and Interstate are required, so we have to make these words.
• Tax Rate should map with accounts already present in Book Keeper. So, we have to replace all Tax Rate like this:
• You have to also replace Place of Supply according to Book Keeper. For example, Place of Supply is given in Busy as “Delhi (07)”, so you need to replace with “07-Delhi”.

5. Copy all the columns one by one and paste in Book Keeper sample file (import_sales.xls) then Import data in Book Keeper with below steps:

Tools > Import Transactions from Excel > Select Import Type > Sales > Select your Excel file > Start Import

For India:

You can use any 3rd Party website for sending sms, which provide REST (GET) apis for sending SMS.

Here are the steps for one of the website

1. Open http://smsalert.co.in/

2. Register and Login, you will get 5-10 credits for free. (You first need to complete operator guidelines for header and template registration)

3. Click on Right Side Menu > Developer API and generate Key

4. Open Book Keeper Windows > Settings > Message Settings

• Enable Automatic Message
• Click Configure and copy API key which you have generated in Step 3

1. Now try creating an invoice, make sure customer number is without country code, Book Keeper Windows will send sms automatically to customer
2. Once free credits are over, you need to purchase SMS credits from their website.

For Pakistan:

SENDPK.com

Here are the steps:

1. Open http://sendpk.com/

2. Register and Login, you will get 10 credits for free.

3. Open Book Keeper Windows > Settings > Message Settings

• Enable Automatic Message
• Click Configure and select Pakistan in country on top right corner
• Select Website: http://sendpk.com/
• and type username and password, which you have registered in Step 2

4. Now try creating an invoice, make sure customer number is without country code, Book Keeper Windows will send sms automatically to customer via SENDPK website.

Once free credits are over, you need to purchase SMS credits from SENDPK website.

LIFETIMESMS.com

Here are the steps:

1. Open http://lifetimesms.com/

2. Register and Login, you will get 5 credits for free.

3. Open Book Keeper Windows > Settings > Message Settings

• Enable Automatic Message
• Click Configure and select Pakistan in country on top right corner
• Select Website: http://lifetimesms.com/
• and type username and password, which you have registered in Step 2

4. Now try creating an invoice, make sure customer number is without country code, Book Keeper Windows will send sms automatically to customer via LIFETIMESMS website.

Once free credits are over, you need to purchase SMS credits from LIFETIMESMS website.

If you are on free trial, you don't have to do anything. Just take backup of your data or export your data and delete Book Keeper App.

Cancelling Subscription:

Email us at support@bookkeeperapp.net from your registered email id and we'll help you with cancellation.

In case you have subscribed monthly plan from Google Wallet then, Go to Google Play Store > Go to Accounts section > Subscription > there you can cancel your subscription..

Refund Subscription:

Book Keeper doesnt provide refund for purchases, but if you have purchased by mistake or purchased twice, you can request for refund in 24 hours.

If you have purchased on website or from Google Wallet, email us at support@bookkeeperapp.net from your registered email id and explain the scenario. Our finance team will check nd refund if applicable and update you on email. Once refund is initiated, you will be informed on email, it will reflect in your account/card in 48-72 working hours.

If you have purchased from iTunes, kindly check this link for refund:
https://support.apple.com/en-in/HT204084

nventory Adjustment voucher is an instrument that allows us to make adjustment in inventory to match the differences observed between recorded and actual inventory items in certain time duration for a particular item. In some instances, we see difference in the actual and recorded inventory due to various reasons which may be wastage, Breakage, Shrinkage, write-offs and for internal/personal use.

Let's say an example, you have lost 2 items but you cannot show it in sale, because these are not sold, then Inventory Adjustment voucher comes into picture.

To create Inventory Adjustment voucher,

Go to Dashboard > Transaction > Inventory Transaction > Inventory Adjustment

In the above mentioned voucher form, one has to select one option from add stock and reduce stock under the heading of Adjustment type followed by filling item name, quantity, rate and narration.

If you wish to increase stock, choose Add Stock and if you wish to reduce stock, choose Reduce Stock. Below table explains where to use Add Stock vs Reduce Stock.

Add Stock

Reduce Stock

We add stock, when we find actual inventory more than recorded inventory.

We reduce stock, when we find actual inventory less than recorded inventory.

It increases the total quantity available in the records.

It decreases the total quantity available in the records.

Causes:
Found any lost item, error in estimating the projected production etc.

Causes:
Item lost, error in estimating the projected production, wastage, Breakage, Shrinkage, write-offs and for internal use etc.

Affects Inventory Level but not accounts

Affects Inventory Level but not accounts

This is valid only for local companies]

By default company file is saved on Desktop.

If you are unable to locate kindly follow below steps.

If your company file is syncing via Dropbox, it will always be in
Dropbox > Apps > Book Keeper App folder.

If your company file is local,

1. open Book Keeper Windows

2. Take your mouse on Company name,
    kindly note, just take mouse on company name, don't click anywhere.

3. It will show you company name and location in tooltip as shown below.

4. Open that location and there you will find company file.

5. Once you have located the company file, you can take backup, just copy this file to your Pendrive or email to yourself.

A Credit Note, is a legal document just like an invoice or a purchase order, that suppliers provide to customers to notify the customer that credit is being applied to their account for any number of reasons. It’s a way to issue full or partial refunds for invoices that have already been issued or paid.

You may issue a credit note to your customers because:

• The customer returned goods or rejected services for any number of reasons
• There was a mistake in price on the original invoice
• There was an over payment on the original invoice
• The goods were damaged in some way during transit

Recording a Credit Note In Book Keeper

Case 1: Where goods have been returned-

Step1- Go to Transactions > Credit Note > Create new

Steps2- Select Customer Account > Add the items and define the quantity that has been returned and on the value on which they have been returned.

Step3- Click on Set off Against invoice > Select the voucher and define the value of Goods returned in Amount to Pay Column And Save.

Case2: Where invoice value needs to be adjusted without return of Goods.

Step1- Go to Transactions > Credit Note > Create new

Steps2- Select Customer Account > Change the mode Credit note to On total mode > Define the Adjusted Amount in the Sub total Field > Enable Tax Checkbox > Select the Tax Slab.

Step3- Click on Set off Against invoice > Select the voucher and define the value of Goods returned in Amount to Pay Column And Save.